PC Migration for MSPs

Windows 10 Settings Mgration

Tranxition licenses Migration Manager to IT Services firms and MSPs for their own use in their customer sites during a PC migration.

When Tranxition enters into a discussion with IT Services, we partner with 80% of the firms who evaluate. Our customers are quite vocal with their reasons for choosing it. We thought it would be helpful to explain the reasons why channel partners are coming to Tranxition and rebuilding their endpoint migration processes around Migration Manager.

There are three main categories of reasons, Technical, Operational, and Financial.  Let’s take them in reverse order.

Financial Benefits

The financial reasons usually seal the purchase decision.   Customers tell us that our product requires the fewest resources to implement, support, and complete an endpoint migration. They tell us that we are three times faster than USMT in real world operations.

Enterprise customers of these IT Services firms win too.  They achieve lower costs and gain more productive activity from both IT and from end users.  Our innovative MSP subscription program means that you get a great price and ready access to Migration Manager when you need it.

Operations Benefits

The operational reasons relate closely to cost and quality of PC migration.   With Migration Manager, customers tell us that they cut 2/3 of the time required when measured against other tools, including time on the bench for a particular endpoint during PC migration.  With IT technical loaded cost of $80 per hour in some cases, that’s a very significant benefit.

With respect to quality, the design of Migration Manager comes becomes crucial.  The software is designed to be real-time sensing. Real-time sensing means that Migration Manager automatically detects the OS and application versions and 32/64-bit.  So there is one process for whatever mix is found on a particular network.   At final rollout, the new or renewed endpoint is rejoined with the users’ persona.   When Migration Manager operates, it’s real time sensing detects the new application versions and transforms the settings for supported apps and OS automatically, using the same process no matter what it finds.  It captures Outlook, Office, printers and documents. Once it is setup, it runs automatically and is highly scriptable.  Operationally, this means that novice technicians can operate the process without getting into trouble.  The ability to use junior staff or contractors for PC migration saves costs and further increases margins.

Technical Benefits

We have already covered some of the technical reasons why IT Services and MSPs are coming in droves to leverage Migration Manager.  While scripts using the Microsoft tools can take many weeks to implement. Our real-time sensing and the field use case of its design means that it only takes a few simple scripts to embed it into an existing process.  That’s true for Microsoft System Center Configuration Manager, Quest KACE, Ivanti, and other ITSM tools.  It’s depth means that users are pleasantly surprised with how much came over during the process.  Technicians get the credit for choosing it.

MSPs and large corporations say, “why have I not heard of Tranxition before?”  Since 2004, Tranxition has sold Migration Manager privately under the brands of many companies you have heard about, including HP, BMC and Frontrange.  As industry consolidates and markets have matured, we have moved away from this business model and put renewed focus on our primary customer, IT Services MSPs, and direct to enterprises and organizations.

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Final Point

As IT service or managed service provider firms often have PC migration projects, you owe it to yourself to closely evaluate Migration Manager and its potential impact on endpoint service quality, profitability, and competitiveness.